Terms of Sale

This English version is provided for information only. The French version is the legally binding one and prevails in case of any discrepancy.

Article 1 – Purpose

These Terms of Sale (hereinafter the "Terms of Sale") are intended to define the contractual conditions applicable to the sale of service(s) offered by the company GlamFinder (hereinafter "the Platform"), a company operating an online connection service in the beauty field.

For better readability, the articles of these Terms of Sale apply according to the following categories:

• Articles 1, 2, 3, 10, 11, 12, 13, 15, 16, 17, 18 and 19: provisions common to Clients and Pros;
• Articles 4, 5 and 7: specific provisions for Professionals (Pros);
• Articles 6, 8, 9 and 14: specific provisions for Clients.

The Platform allows:

• beauty professionals (hereinafter the "Pros") to take out subscriptions and paid services offering them, in particular, the possibility to create an account, benefit from visibility on the Platform and use booking and payment management tools,
• individual Clients (hereinafter the "Clients") to search for, book and pay for services from the Pros listed on the Platform.

These Terms of Sale govern:

• the contractual relations between GlamFinder and the Pros in connection with the marketing and use of subscriptions and paid services (hereinafter "Pro Terms of Sale"),
• the contractual relations between GlamFinder and the Clients when booking and paying for the services provided by the Pros via the Platform (hereinafter "Client Terms of Sale").

The Terms of Sale constitute, together with the Terms of Use and the Privacy Policy, the contractual whole applicable to the use of the Platform. They prevail over any other contradictory document, except with the express written agreement of GlamFinder.

Acceptance of these Terms of Sale entails acknowledgement by the Pro and/or the Client, as a contracting party, of having read and accepted all the rights and obligations set out therein.

Article 2 – Acceptance and enforceability of the Terms of Sale

2.1. Acceptance

Access to GlamFinder's services, whether as a Pro or as a Client, is subject to the prior, full and complete acceptance of these Terms of Sale.

This acceptance is evidenced by:

• for Pros: ticking the box provided for this purpose when taking out a subscription or paid service on the Platform, or when paying an invoice, constitutes express and unreserved acknowledgement of these Terms of Sale,
• for Clients: ticking the box provided for this purpose when booking and paying for a service on the Platform constitutes express and unreserved acknowledgement of these Terms of Sale.

2.2. Enforceability

These Terms of Sale are enforceable as soon as they are accepted electronically. They have contractual value and are binding on all parties.

GlamFinder reserves the right to modify the Terms of Sale at any time. The applicable Terms of Sale are those in force on the day of subscription or booking, as accepted by the Pro or the Client.

Any substantial modification will be the subject of prior notification by any appropriate means (notification on the Platform, email, etc.). Failing termination by the Pro or the Client before the entry into force of the new provisions, these will be deemed accepted.

2.3. Evidence

The electronic records kept by the Platform (in particular connection logs, online acceptance, transaction histories) constitute evidence of the contractual relationship and of the acceptance of these Terms of Sale by the Pro and/or the Client.

Article 3 – Services offered

3.1. Services offered to Pros

GlamFinder provides beauty professionals with paid services, including in particular:

• the creation and management of a professional profile visible on the Platform,
• the promotion and highlighting of their services to Clients,
• access to management tools (appointment calendar, messaging, notifications),
• the ability to receive and manage Service bookings,
• the secure management and processing of payments via the provider Stripe Connect,
• access to additional services that may be offered by GlamFinder (targeted advertising, Premium options, specific highlighting).

The specific terms (features, prices, duration, termination conditions) are specified on the Platform and in GlamFinder's commercial documents.

3.2. Services offered to Clients

GlamFinder allows individual Clients to access the Platform free of charge in order to:

• search for listed professionals and view their profiles,
• book online the services offered by the Pros,
• pay online the amount of the booked Service via Stripe Connect,
• benefit from a personal area to track their bookings, payments and any cancellations.

3.3. Role of GlamFinder

• GlamFinder acts solely as a technical intermediary for connection and payment management.
• The service contract is concluded directly between the Client and the Pro.
• GlamFinder exercises no control over the qualification, availability, regulatory compliance or the quality of the services provided by the Pros, who remain solely responsible for them.

3.4. Availability of services

GlamFinder undertakes to implement all reasonable means to ensure the continuous availability of the Platform. However, the Platform may be temporarily suspended for maintenance, updates or events of force majeure, without this engaging the liability of GlamFinder.

Article 4 – Prices and payment terms

4.1. Prices applicable to Pros

4.1.1. Subscriptions and paid services

Pros may take out various Subscriptions (Standard, Premium, etc.) or additional services offered on the Platform.

The applicable prices are those in force on the day of subscription and appear on the Platform or on any contractual medium communicated by GlamFinder.

4.1.2. Pricing

Prices are stated in euros, excluding tax (excl. tax) and inclusive of all taxes (incl. tax).

In the event of a change in the VAT rate or any other applicable tax, the price will be automatically adjusted without prior notification.

4.1.3. Invoicing and direct debits

• Subscriptions are invoiced per period (monthly, quarterly or annually, depending on the plan chosen).
• Payment is due in advance and automatically debited via the payment provider Stripe Connect.
• The Pro authorises GlamFinder to issue electronic invoices.

4.1.4. Late or non-payment

Any late payment automatically entails, without prior formal notice:

• the application of late-payment penalties calculated at the legal rate in force,
• a fixed recovery indemnity set at 40 € (in accordance with Article L.441-10 of the Commercial Code),
• the immediate suspension of the Pro's access to the Platform, until the situation is regularised.

GlamFinder reserves the right to terminate the Subscription in the event of repeated non-payment.

4.2. Prices applicable to Clients

4.2.1. Price of services

• The prices of the services are freely set by the Pros and displayed on their profile.
• These prices include all applicable taxes.
• GlamFinder may collect a Commission included in the displayed price or added to the amount paid by the Client, depending on the business model indicated on the Platform.

4.2.2. Payment for services

• The Client makes the payment online via the secure solution Stripe Connect.
• The amount paid by the Client is collected by GlamFinder, acting as a payment intermediary on behalf of the Pro.
• GlamFinder pays the Pro the corresponding amount, less, where applicable, the agreed Commission, within the time limits specified on the Platform (subject to validation by Stripe and by the Pro's bank). To date, GlamFinder does not charge any additional Commission; only Stripe payment fees apply.

4.2.3. Securing of payments

Payments are managed by the provider Stripe Connect, approved as a payment institution. GlamFinder does not retain any banking data of the Pros or the Clients.

4.2.4. Cancellation, refund and disputes

• The cancellation conditions are specified on the Platform or by the Pro.
• In the event of a compliant cancellation, the Refund is made via the same means of payment.
• GlamFinder acts solely as an intermediary and disclaims all liability in the event of a dispute between the Pro and the Client concerning the price or the quality of the Service.

4.3. Price revisions

GlamFinder reserves the right to modify the applicable prices at any time:

• for Pros: any price change will be notified at least 30 days before it comes into force. Failing termination before this date, the Pro is deemed to have accepted the new prices.
• for Clients: the prices displayed at the time of booking prevail.

4.4. Binding force of payments

Any order (Subscription, Booking, additional service) placed on the Platform and duly accepted commits to full payment.

The Pro and the Client expressly acknowledge that ticking the box accepting the Terms of Sale and/or proceeding with payment constitutes an Electronic signature within the meaning of Article 1367 of the Civil Code, having the same value as a handwritten signature.

Article 5 – Term, renewal and termination

5.1. Term of Pro Subscriptions

5.1.1. Initial Subscription

The Subscription taken out by the Pro takes effect from the date of validation of the payment.

It is concluded for an initial term corresponding to the plan chosen (monthly, quarterly or annually).

5.1.2. Tacit renewal

At the end of the initial period, the Subscription is automatically renewed for an identical term, unless terminated by the Pro in accordance with Article 5.2 below.

5.2. Termination by the Pro

5.2.1. Terms

• The Pro may terminate their Subscription at any time from their personal area.
• The termination takes effect at the end of the current Subscription period.
• No pro rata temporis Refund will be made in the event of early termination.

5.2.2. Consequences

• Termination entails the deactivation of the Pro account and the removal of its visibility on the Platform.
• Bookings already confirmed by Clients before the termination date must be honoured by the Pro.

5.3. Termination by GlamFinder

GlamFinder reserves the right to terminate a Subscription, without notice or indemnity, in the event of:

• repeated non-payment despite reminders,
• serious or repeated breach of the Terms of Sale or the Terms of Use,
• fraudulent or deceitful behaviour, or behaviour harming the image of GlamFinder or the safety of Clients.

In this case, GlamFinder may immediately suspend the Pro's access to the Platform, without prejudice to any sums remaining due.

5.4. Client Bookings

5.4.1. Term

Each Booking made by a Client constitutes a one-off contract between the Client and the Pro.

It ends after the full completion of the booked Service.

5.4.2. Cancellation by the Client

The cancellation and Refund conditions are specified on the Platform and/or defined by the Pro.

GlamFinder is not responsible for disputes related to cancellations, except where they relate to the management of the payment via Stripe.

5.4.3. Cancellation by the Pro

In the event of an unjustified cancellation of a Service by the Pro, GlamFinder reserves the right:

• to proceed with the Refund of the Client,
• to charge the Pro cancellation fees,
• and/or to temporarily or permanently suspend the Pro's account.

5.5. Effects of termination

Termination, whether it comes from the Pro, the Client or GlamFinder, does not call into question the payability of the sums already invoiced.

The obligations entered into before the effective date of termination remain applicable until their full performance.

Article 6 – Right of withdrawal

6.1. Principle

In accordance with Articles L.221-18 et seq. of the Consumer Code, the Client has a period of 14 calendar days from the confirmation of the Booking to exercise their Right of withdrawal, without having to give reasons or pay penalties.

In the event of exercising the Right of withdrawal within this period, the Client will be refunded the amount paid, in accordance with the terms set out in Article 4.2.4.

6.2. Legal exceptions

The Right of withdrawal does not apply to contracts relating to:

• the supply of services fully performed before the end of the withdrawal period and whose performance has begun after the consumer's express agreement and express waiver of their Right of withdrawal (Article L.221-28, 1° of the Consumer Code),
• the provision of accommodation, transport, catering and leisure services to be provided on a specific date or period (Article L.221-28, 12° of the Consumer Code).

Consequently, the Client acknowledges that any Booking of a Service made via the Platform constitutes a service scheduled on a specific date.

As a result, the Right of withdrawal is in principle excluded, unless otherwise provided by the Pro in their cancellation conditions.

6.3. Terms of exercise

To exercise their Right of withdrawal (where applicable), the Client must notify their decision in a clear and unequivocal manner to GlamFinder before the expiry of the 14-day period, by email or via their user area.

A standard withdrawal form is made available to the Client on the Platform, in accordance with the legal provisions.

Article 7 – Obligations of the Pros

7.1. Accuracy of information

The Pro undertakes to provide GlamFinder with accurate, complete and up-to-date information concerning their identity, their professional activity, their contact details, their diplomas and any certifications, as well as any information necessary for the creation and publication of their profile on the Platform.

The Pro is solely responsible for the regular updating of this information.

7.2. Regulatory compliance

The Pro declares and warrants:

• to be legally entitled to carry out their activity (diplomas, administrative authorisations, professional registration, etc.),
• to comply with all laws and regulations applicable to their activity (labour law, consumer law, hygiene and safety rules, tax and social obligations),
• to hold, where applicable, the necessary insurance covering their professional activity.

7.3. Quality and performance of services

• The Pro undertakes to honour the services booked by Clients via the Platform, on the agreed dates and times.
• The Pro undertakes to provide services that comply with the professional standards of their profession and with the descriptions displayed on their profile.
• The Pro remains solely responsible for the quality and compliance of the services provided to Clients.

7.4. Management of bookings and cancellations

• The Pro undertakes to regularly update their availability and to confirm or refuse Booking requests within the time limits provided on the Platform.
• In the event of an impediment, the Pro must inform the Client and GlamFinder without delay.
• Any unjustified or repeated cancellation may result in fees, penalties or the suspension of the Pro's account by GlamFinder.

7.5. Tax and social obligations

The Pro is solely responsible:

• for the declaration and payment of their taxes, duties, social contributions or levies applicable to their activity,
• for the issuance of any invoice to the Client, in accordance with the regulations in force.

Under no circumstances may GlamFinder be considered as the employer, agent or principal of the Pro.

7.6. Conduct and ethics

The Pro undertakes to adopt loyal and respectful behaviour towards Clients, other Pros and GlamFinder.

Any inappropriate, fraudulent, discriminatory, violent behaviour or behaviour harming the image of GlamFinder may result in the suspension or permanent deletion of their account, without notice or indemnity.

Article 8 – Obligations of the Clients

8.1. Accuracy of information

The Client undertakes to provide accurate and complete information when booking a Service, in particular concerning their identity, their contact details and their means of payment.

8.2. Payment

• The Client undertakes to pay the full price of the services booked via the Platform, in accordance with the terms set out in Article 4.
• Any payment is firm and final, subject to the cancellation conditions set out in Article 9.

8.3. Compliance with appointments

• The Client undertakes to honour the appointments booked with the Pros, on the agreed dates and times.
• In the event of an impediment, the Client must cancel the Booking within the time limits set by the Pro or by the Platform.

8.4. No-show (unjustified absence)

• In the event of an unjustified absence of the Client at a booked appointment ("No-show"), the amount paid may be retained in full by the Pro and will not give rise to any Refund.
• GlamFinder reserves the right, in the event of repeated No-shows, to temporarily or permanently restrict the Client's access to the Platform.

8.5. Conduct

The Client undertakes to adopt respectful behaviour towards the Pros and not to disrupt the smooth running of the services. Any abusive, fraudulent behaviour or behaviour harming the image of GlamFinder may result in the suspension or deletion of their account, without prejudice to any legal proceedings.

Article 9 – Cancellation, refund and No-show policy

9.1. Cancellation by the Client

• The Client may cancel a Booking directly via the Platform, within the time limits defined by the Pro or, failing that, by the standard policy of GlamFinder.
• In the event of a cancellation made within the authorised time limits, the amount paid will be fully refunded to the Client, less, where applicable, the bank transaction fees.
• In the event of a cancellation outside the time limits, the Pro may retain all or part of the price paid, in accordance with the conditions specified on their profile.

9.2. Cancellation by the Pro

• The Pro must avoid any unjustified cancellation of a booked Service.
• In the event of a cancellation by the Pro, GlamFinder may proceed with the full Refund of the Client.
• GlamFinder reserves the right to apply cancellation fees to the Pro, or to suspend their account in the event of repeated cancellations.

9.3. No-show (absence of the Client at the appointment)

• In the event of an unjustified absence of the Client at the appointment ("No-show"), the amount paid will remain acquired by the Pro and no Refund will be made.
• Repeated No-shows may result in the suspension or permanent deactivation of the Client's account.

9.4. Refunds – terms

• Refunds are made by GlamFinder via the same means of payment as the one used during the Booking, after validation by Stripe Connect.
• Refund times depend on the banking circuits and cannot be attributed to GlamFinder.
• GlamFinder is not required to refund the Client directly outside the secure Stripe Connect process.

9.5. Disputes relating to cancellations and refunds

• Any dispute concerning a cancellation or a Refund must be addressed as a priority to the Pro concerned.
• GlamFinder acts as a technical intermediary and cannot be held liable in the event of a dispute relating to the quality or content of the cancelled Service.
• In the event of obvious fraud or a persistent dispute, GlamFinder reserves the right to intervene to rule and, where applicable, to proceed with a Refund or a deduction from the sums due to the Pro.

Article 10 – Role and liability of GlamFinder

10.1. Intermediary role

• GlamFinder is an online platform connecting Clients and Pros.
• As such, GlamFinder is neither a provider of beauty services, nor an employer, nor an agent of the Pros.
• The services booked via the Platform are provided exclusively by the Pros, who assume full responsibility for them.

10.2. Absence of liability for the services

GlamFinder does not guarantee the quality, compliance, availability or legality of the services offered by the Pros.

The Pros remain solely responsible:

• for the accuracy and lawfulness of the information published on their profiles,
• for obtaining and maintaining all authorisations, diplomas, insurance and registrations necessary to carry out their activity,
• for compliance with the tax, social and legal obligations related to their professional status.

10.3. Liability of GlamFinder – limits

The liability of GlamFinder can only be engaged in the event of proven fault, and is strictly limited to the amount of the sums received by GlamFinder for the transaction concerned, or to the amount of the Subscription paid by the Pro over the last twelve months.

Under no circumstances may GlamFinder be held liable for:

• indirect or intangible damages (loss of turnover, loss of reputation, loss of data, etc.),
• delays, cancellations or absences attributable to Clients or Pros,
• disputes between Clients and Pros relating to the services, their performance, their quality or their price.

10.4. Security and availability of the Platform

GlamFinder undertakes to implement reasonable means to ensure the continuous availability of the Platform.

However, GlamFinder does not guarantee the absence of interruptions, breakdowns, technical errors or maintenance that may temporarily limit access to the services.

GlamFinder cannot be held liable for interruptions or disruptions related:

• to maintenance operations,
• to events of force majeure,
• or to failures of the internet network or external technical providers (including Stripe Connect).

10.5. Force majeure and acts of third parties

GlamFinder cannot be held liable in the event of non-performance of its obligations resulting from an event of force majeure as defined by French law and case law.

GlamFinder cannot be held liable for failures attributable to external technical providers, in particular Stripe Connect for payment management.

Article 11 – Intellectual property

11.1. Rights of GlamFinder

The Platform, as well as all its constituent and associated elements (in particular its source code, structure, design, databases, texts, images, logos, trademarks, graphic charters, software, features and content created by GlamFinder), are the exclusive property of GlamFinder and are protected by national and international legislation relating to intellectual property.

Any reproduction, representation, modification, adaptation, translation, extraction, reuse or distribution of all or part of the Platform or its content, by any process whatsoever and on any medium whatsoever, without the prior written authorisation of GlamFinder, is strictly prohibited and may give rise to legal proceedings.

11.2. Rights granted to the Pros

By publishing content (photos, videos, texts, descriptions, prices, trademarks, etc.) on the Platform, the Pro remains the holder of the related intellectual property rights.

However, the Pro grants GlamFinder, on a non-exclusive, free, worldwide basis and for the entire duration of the publication of their profile, a licence to use this content for the sole purposes of operating the Platform and promoting its services.

This licence includes the right for GlamFinder:

• to reproduce, represent, adapt and distribute the content published by the Pro on any digital or printed medium related to the promotion of the Platform,
• to communicate it to the Clients and users of the Platform.

11.3. Warranties of the Pro

• The Pro warrants to GlamFinder that the content published on the Platform is original, lawful, compliant with the applicable regulations and does not infringe the rights of third parties (copyright, trademarks, image rights, etc.).
• The Pro indemnifies GlamFinder against any claim, action or recourse by a third party relating to the published content.

11.4. Absence of transfer of rights

No provision of these Terms of Sale may be interpreted as transferring to the Pro or the Client any intellectual property right over the Platform or its elements.

The use of the Platform confers on the Pros and the Clients only a personal, non-exclusive, non-assignable and non-transferable right of access and use, in accordance with these Terms of Sale and Terms of Use.

Article 12 – Personal data and GDPR

12.1. Data processing

In connection with the performance of these Terms of Sale, GlamFinder is required to collect and process personal data concerning:

• the Pros, when creating and managing their professional account, taking out Subscriptions, using the management tools and processing payments,
• the Clients, when creating their account, booking services, paying online and managing their relationship with the Pros.

These processing operations are carried out in accordance with the applicable regulations, and in particular Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and the amended French Data Protection Act No. 78-17 of 6 January 1978.

12.2. Purposes

The personal data collected by GlamFinder are necessary for:

• the creation, management and use of Pro and Client accounts,
• the management of Subscriptions, bookings and payments,
• the connection between Clients and Pros,
• the prevention of fraud and abuse,
• compliance with the legal and regulatory obligations of GlamFinder,
• the improvement of services and the sending of commercial or promotional communications (subject to the required consent).

12.3. Recipients and subcontractors

Personal data may be transmitted:

• to the Pros, in connection with the bookings made by the Clients,
• to the technical providers of GlamFinder (in particular Stripe Connect for payments),
• to administrative or judicial authorities, in the event of a legal obligation.

GlamFinder undertakes never to assign or sell personal data to third parties for commercial purposes.

12.4. Retention period

The data are kept only for the time necessary to achieve the purposes for which they were collected, and in accordance with the legal obligations regarding retention (in particular in tax and accounting matters).

12.5. Rights of users

In accordance with the applicable regulations, any person concerned has:

• a right of access, rectification, erasure, restriction of processing, portability and objection,
• the right to withdraw their consent at any time for processing based on consent,
• the right to lodge a complaint with the CNIL.

These rights may be exercised by sending a written request to legal@glamfinder.fr.

12.6. Privacy Policy

The detailed terms of personal data processing are available in GlamFinder's Privacy Policy, which forms an integral part of these Terms of Sale.

Article 13 – Fraud prevention, verifications and Stripe payments

13.1. Use of Stripe Connect

Payments made on the Platform (by Clients to pay for a Service, and by Pros for the payment of their Subscription) are processed via the provider Stripe Connect, an approved payment institution.

By using GlamFinder's services, the Pros and the Clients expressly agree to be bound by Stripe's terms and conditions, available at https://stripe.com.

13.2. Identity verification (KYC)

In accordance with the regulations relating to the fight against money laundering and the financing of terrorism (AML-CFT), Stripe and GlamFinder may be required to ask the Pros to provide identity documents and supporting documents (e.g.: identity document, Kbis extract, bank details).

Failure to submit the requested documents may result in the suspension or termination of the Pro's account, as well as the blocking of pending payments.

13.3. Fraud prevention and security

GlamFinder reserves the right to implement any control measures necessary to prevent fraud, in particular the verification of means of payment and the monitoring of suspicious behaviour.

In the event of suspected fraud (fraudulent payment, identity theft, abusive use of a bank card), GlamFinder may temporarily or permanently suspend the Pro's or the Client's account, without prejudice to any legal proceedings.

13.4. Chargebacks and unpaid amounts

• In the event of a payment dispute by a Client (Chargeback, bank opposition), GlamFinder may block the corresponding funds, until Stripe rules on the dispute.
• If the dispute is found to be well-founded, the amount will be debited from the Pro's account, even if it has already been paid out.
• The Pro undertakes to reimburse GlamFinder for any sum unduly received, plus any management fees and bank fees related to the Chargeback.

13.5. Blocking and suspension of payments

GlamFinder and/or Stripe reserve the right to temporarily block any payment in the following cases:

• suspicion of fraud, money laundering or financing of terrorism,
• inconsistency or absence of KYC supporting documents,
• dispute in progress with a Client or a Pro,
• injunction from an administrative or judicial authority.

13.6. Limitation of liability of GlamFinder

GlamFinder cannot be held liable for:

• the processing or payout times of funds attributable to Stripe or to the banking institutions,
• refusals of payment or Refund decided by Stripe,
• financial losses suffered by the Pro in the event of fraud by the Client or a Chargeback, except in the case of gross negligence directly attributable to GlamFinder.

Article 14 – Customer service, complaints and consumer mediation

14.1. Customer service

For any question or complaint relating to GlamFinder services, the Client or the Pro may contact customer service:

• by email: support@glamfinder.fr
• by post: GlamFinder – Service Client, 15 Chemin De Halage, 95620 Parmain, France

Customer service will endeavour to respond within 15 working days from receipt of the request.

14.2. Complaints

• Any complaint relating to a Booking, a cancellation or a payment must be made as a priority via GlamFinder's customer service, in order to allow an amicable resolution.
• Disputes relating to the quality or performance of a Service must be addressed directly to the Pro concerned, GlamFinder acting only as a technical intermediary.

14.3. Consumer mediation

In accordance with Article L.612-1 of the Consumer Code, the consumer Client has the right to use, free of charge, a consumer mediator with a view to the amicable resolution of a dispute with GlamFinder.

The competent mediator is:

CNPM - MÉDIATION – CONSOMMATION
27, avenue de la Libération – 42400 SAINT-CHAMOND.
https://cnpm-mediation-consommation.eu

The Client may also lodge a complaint on the European online dispute resolution platform (ODR), accessible at the following address:

👉 https://ec.europa.eu/consumers/odr

14.4. Mandatory prerequisite

Before any referral to the mediator, the Client must have attempted to resolve the dispute directly with GlamFinder, via customer service.

Article 15 – Force majeure

15.1. Definition

An event of force majeure is any event beyond the control of the parties, which could not reasonably be foreseen at the time of the conclusion of the contract, and the effects of which cannot be avoided by appropriate measures, within the meaning of Article 1218 of the Civil Code.

The following are notably considered as events of force majeure, without this list being exhaustive:

• natural disasters, fires, floods, storms,
• pandemics, epidemics, health crises,
• total or partial strikes, internal or external, lock-outs,
• power cuts, large-scale server or Internet outages,
• massive cyberattacks,
• wars, attacks, riots, social unrest,
• governmental or regulatory decisions preventing the performance of the contract.

15.2. Effects

In the event of the occurrence of an event of force majeure:

• the performance of the parties' obligations is suspended for the entire duration of the event,
• neither party may engage the liability of the other for non-performance or delay in performance,
• if the duration of the impediment exceeds 60 consecutive days, each of the parties may terminate the contract automatically, without indemnity or damages, by written notification to the other party.

15.3. Specificity for GlamFinder

GlamFinder may under no circumstances be held liable for interruptions or malfunctions of the Platform resulting from an event of force majeure or any event beyond its control.

Article 16 – Modification of the Terms of Sale

16.1. Right of modification

GlamFinder reserves the right to modify these Terms of Sale at any time in order to adapt them to legal, regulatory, technical, organisational or commercial developments of the Platform.

16.2. Notification

Any substantial modification of the Terms of Sale will be notified to the Pros and Clients by any appropriate means (notification via the Platform, email, publication online on the site).

16.3. Enforceability

• For Pros: the new Terms of Sale will apply from their publication and at the latest at the next Subscription renewal date. Failing termination before this date, the Pro is deemed to have accepted the new Terms of Sale.
• For Clients: the new Terms of Sale apply immediately to any new Booking made after their entry into force.

16.4. Applicable version

The enforceable version of the Terms of Sale is the one in force and accessible online at the time of subscription (for Pros) or of booking (for Clients).

Article 17 – Miscellaneous provisions

17.1. Partial invalidity

If one or more provisions of these Terms of Sale were held to be invalid, unlawful or declared void, the other provisions will retain their full force and scope.

The parties undertake, where applicable, to replace the invalidated clause with a valid clause coming as close as possible to the initial intention.

17.2. Non-waiver

The fact that GlamFinder does not avail itself at a given time of any of the provisions of these Terms of Sale may not be interpreted as a waiver of the right to avail itself of it later.

17.3. Assignment of the contract

• The Pro and the Client may not assign or transfer all or part of their rights and obligations under these Terms of Sale without the prior written agreement of GlamFinder.
• GlamFinder reserves the right to freely assign all or part of its rights and obligations to any company of its choice, in particular in the event of restructuring, merger, acquisition or transfer of business.

17.4. Subcontracting

GlamFinder reserves the right to use subcontractors for the performance of all or part of its contractual obligations. In this case, GlamFinder remains solely responsible towards the Pros and Clients.

Article 18 – Applicable law and competent jurisdiction

18.1. Applicable law

These Terms of Sale are governed by and interpreted in accordance with French law, to the exclusion of any other legislation.

18.2. Language

In the event of a translation of these Terms of Sale into one or more foreign languages, only the French version prevails in the event of a dispute.

18.3. Competent jurisdiction

• For disputes between GlamFinder and a Pro (B2B relationship): exclusive jurisdiction is granted to the competent courts within the jurisdiction of GlamFinder's registered office, namely the courts of Pontoise (France).
• For disputes between GlamFinder and a consumer Client (B2C relationship): in accordance with the rules of the Consumer Code, the Client may bring the matter either before one of the territorially competent courts under the Code of Civil Procedure, or before the court of the place where they resided at the time of the conclusion of the contract or of the occurrence of the harmful event.

Article 19 – Evidence agreement and electronic signature

19.1. Electronic evidence

The electronic records kept in the computer systems of GlamFinder and its providers (in particular connection logs, browsing histories, emails, click records, Stripe Connect data) will prevail between the parties and will constitute admissible, valid and enforceable evidence.

19.2. Electronic signature

The fact, for the Pro or the Client, of ticking a box when taking out a Subscription, booking a Service, or proceeding with an online payment constitutes express and unreserved acceptance of these Terms of Sale.

This action constitutes an Electronic signature within the meaning of Article 1367 of the Civil Code, having the same value as a handwritten signature.

19.3. Archiving

GlamFinder ensures the secure archiving of electronic contracts and transactions in accordance with legal requirements. These documents may be produced in the event of a dispute as evidence of the reality of the contractual commitments.